Return Policy and Info
KAVU warrants our products to be free of manufacturer defects.
Normal wear and tear, modifications, alterations, negligence, damage, lawnmowers, dogs, small children and/or use for any purpose other than everyday casual wear are not covered by our warranty. There is no implied life span due to the many variables which can affect our products.
If you own a KAVU item that you believe is defective, please follow the procedure below and we will do our best to make sure you are satisfied.
**Non-defective products for Exchange and/or Return must be in original condition with the tags on.**
Thanks.
KAVU warrants our products to be free of manufacturer defects.
Normal wear and tear, modifications, alterations, negligence, damage, lawnmowers, dogs, small children and/or use for any purpose other than everyday casual wear are not covered by our warranty. There is no implied life span due to the many variables which can affect our products.
If you own a KAVU item that you believe is defective, please follow the procedure below and we will do our best to make sure you are satisfied.
- Visit the store where you purchased the item. They should be able to assist you with return/replacement of the item. KAVU cannot replace or refund products not purchased directly from us.
- For items purchased directly from KAVU, you will need to obtain a Return Authorization Number (RA#) from Customer Service. To obtain the RA#, please call us at (800) 710-5288. Item must be returned within 30 days to receive refund.Please make sure that the number is visible and on the outside of the box. We do not accept returns without this number, items that are sent without an RA#, will be refused delivery.
- At this time, KAVU does not accept any items for repair.
**Non-defective products for Exchange and/or Return must be in original condition with the tags on.**
Thanks.
If you have any further queries about any KAVU items please contact us.
