I had written a negative review about a broken cabin sock. Kavu reached out and sent a replacement pair. Very minimal effort on my end. Really appreciate the solid customer service! That'll keep me coming back.
Got these for Christmas, and was very pleased initially...but I've only worn them a handful of times (indoors, under super not rigorous conditions) and the string inside one of the boots appears to have snapped, and now there's no way to tighten them...so now I've got one floppy sock that I need to constantly pull up, and I don't think it's an easy DIY fix. Wouldn't recommend.
These are just what I wanted but the sizing is WAY off. I’m a size 9 so should be a M, but they were so oversized I couldn’t even walk. My dad, who got me these for Christmas and has a size 12 foot, tried them on and they actually fit him!! I already reordered a S because I love Kavu and I love these, but beware about the sizing, and definitely size down if you can.
So comfy!!! My girlfriend loves them!!