From Monday, November 9 through Saturday, November 14, kavu.com is pausing online orders and sending you to the independent shops that carry KAVU. KAVU is independently owned and operated, and this week is all about the local shops that are, too.
Find a shop near you Call to order: (206) 285-9124

The event
What is Shop Local with KAVU?

From Monday, November 9 through Saturday, November 14, we're pausing online orders on kavu.com and sending you to the independent shops that carry KAVU. You can still browse everything on our site. When you find something you like, the Find it Locally button shows you the shops near you that carry it.
Why are you doing this?

KAVU is independently owned and operated, and so are most of the shops that sell our gear. They're the folks who fit your pack, talk you into the right hat and keep their neighborhoods going. For one week, we want every KAVU purchase to go through them.
When does it start and end?

It starts Monday, November 9 at 12:00 am Pacific and ends Saturday, November 14 at midnight Pacific. Online ordering on kavu.com is back on Sunday, November 15.
Is kavu.com closed?

Nope. The whole site is open for browsing. Every product page shows how many of that item we have at KAVU HQ, plus the Find it Locally button and our order-by-phone number. The only thing switched off is online checkout.

Buying during the event
How do I find a shop that carries KAVU?

Click Find it Locally on any product page to see a map of nearby shops that carry that item. You can also browse all our retailers on the Find a Retailer page. Call ahead if you're after a specific color or size.
Are KAVU's own stores open?

Yes! Our Ballard and West Seattle stores are open as usual during the event.

[TO ADD: store addresses and hours]
What if there's no shop near me, or the shop doesn't have what I want?

Give us a call and we'll take your order over the phone: (206) 285-9124, 8 am – 3 pm Pacific. Each product page shows how many we have at KAVU HQ, so you'll know before you call.
How do phone orders work? What about shipping?

Call (206) 285-9124 between 8 am and 3 pm Pacific and our customer service team will place the order for you. Shipping rates are the same as on kavu.com. See our shipping policy for details.
Will prices be the same at shops?

Each shop is an independent business and sets its own prices, so pricing may vary from what you see on kavu.com.

Orders, returns and service
I ordered on kavu.com before the event. What happens to my order?

All order placed before the event will ship as normal.
Can I still return or exchange something?

Yes. Returns and exchanges for kavu.com and phone orders are handled as usual. Start one on our Return Requests page. Items bought from a shop go back to that shop under its own return policy.
When can I order on kavu.com again?

Online ordering comes back on Sunday, November 15.

For shops
I own a shop and want to carry KAVU. Who do I contact?

We'd love to hear from you! Fill out our dealer request form or email orders@kavu.com.

Questions?

Call KAVU Customer Service at (206) 285-9124, 8 am – 5 pm Pacific, or email info@kavu.com.